KD rentacar

1. All vehicles from KD Rent-a-Car include basic insurance (CDW) in the rental fee.

• If damage occurs to our vehicle or the other party’s property due to the driver’s negligence, the driver must bear a deductible of $1,000 (varies by vehicle) + vehicle downtime fees + police report fees.
• In the event of an accident, the above fees must be paid first. A police report (available one week after the incident date) will determine liability. If the other party is found at fault, we will claim damages from the other driver or their insurance company. Once compensation is received from the other party or their insurer, the fees you paid will be refunded. However, if the other driver is uninsured or unable to compensate, our insurance company will handle the claim, and no refund will be issued for the paid fees.
• This deductible can be covered by purchasing additional zero-deductible insurance (ZDW), which costs $10–$25 per day (varies by vehicle).

• Unreported accidents (a police case number is mandatory)
• Accidents caused by running red lights, crossing the center line, or illegal overtaking
• Single-vehicle accidents; damage to/loss of keys (remotes), wheels, tires, glass, or engine/transmission (including water damage or fuel contamination)
• Towing, rescue, travel, or fine expenses; damage from natural disasters
• Damage or accidents occurring on unpaved roads
• Vehicle theft
• Single-vehicle accidents

1. In case of an accident or damage, you must immediately report it to 911 at the scene to obtain a case number, which is required for insurance processing. (A $30 administrative document fee is the renter’s responsibility.) Failure to bring the damaged vehicle to us as-is will result in denial of insurance coverage, and you will be liable for the full repair costs.

• ZDW insurance is not available for 1-day rentals.

2. Rental car drivers must be at least 25 years old with a minimum of 3 years of driving experience.
3. A valid Korean driver’s license is accepted for insurance coverage.
   International licenses, temporary licenses, and non-physical copies (e.g., photos stored on a phone) are not recognized.
4. The rental car must be returned in the same condition as when received. A cleaning fee of $200 will be charged if excessive contamination—such as cigarette odors from smoking, sand ingress, or saltwater stains (from boarding with wet clothes)—requires detailed cleaning.
5. Up to 2 additional drivers can be added free of charge with insurance coverage. When adding a driver, their details must be provided to ensure insurance benefits apply in case of an accident.
6. Failure to present a driver’s license to the police at the time of an accident will be treated as unlicensed driving. Insurance coverage is also denied for accidents involving drunk driving or intentional damage.
7. If rental car keys are lost or damaged, the renter is liable for costs: $350+ for standard keys and $500+ for electronic keys. Additionally, fees apply if staff assistance is requested due to keys being locked inside the vehicle or difficulty replacing a flat tire ( $50 for Tumon area, $100 for northern/southern regions).
8. All fines, penalties, and towing fees incurred during the rental period are the renter’s responsibility (a $30 processing fee applies for payment of fines and penalties).

Terms and Conditions for Rental Car Use

Chapter 1 General Provisions

1. The Company shall rent vehicles (hereinafter referred to as "rental cars") to the renter in accordance with these terms, and the renter shall rent them. Matters not specified in these terms shall be governed by the rules of Article 39, applicable laws and regulations, or general customs.
2. The Company may agree to special terms to the extent that they do not conflict with the purpose of these terms and rules, applicable laws and regulations, administrative notices, or general customs. In case of special terms, such terms shall take precedence over these general terms.

Chapter 2 Agreement

1. When renting a car, the renter may submit a reservation by agreeing to these terms, separately specified fare lists, etc., through methods such as in-person visits, phone calls, the internet, or via travel agencies contracted by the Company to handle reservations on its behalf. The reservation must specify details including: vehicle class, rental start date and time, rental location, rental period, return location, driver information, need for optional items (e.g., child seats, navigation systems), and other rental conditions (hereinafter referred to as "rental conditions").
2. When receiving a reservation, the Company shall, in principle, honor it using its own rental cars, except in cases where the Company provides rental cars through a third-party agent (including cases where the Company rents and delivers vehicles for which it has received payment from the agent under Article 35, Paragraph 1). In such cases, the renter shall pay a reservation fee as specified, unless otherwise approved by the Company.
3. For online reservations, if the Company’s confirmation email cannot be delivered to the customer’s provided address, the reservation shall be deemed invalid.

1. The renter may change the rental conditions specified in Article 2, Paragraph 1 without prior approval from the Company, provided that if the reservation was made through a travel agency or other agent contracted by the Company, changes may only be requested through that agent’s business location.

1. The renter may cancel a reservation in the manner specified separately.
2. If the renter fails to initiate the rental agreement process more than 1 hour after the scheduled start time due to their own reasons, the reservation shall be deemed canceled.
3. In the cases specified in Paragraphs 1 and 2, the renter shall pay a cancellation fee as specified. If the Company has received a reservation deposit, the cancellation fee shall be deducted from this deposit.
4. If the Company cancels a reservation or fails to conclude a rental agreement due to its own reasons, the Company shall refund any received reservation deposit.
5. If a rental agreement cannot be concluded due to reasons beyond the control of both parties (e.g., accidents, theft, unauthorized use, recalls, natural disasters), the reservation shall be canceled, and the Company shall refund any received reservation fee.

1. If the Company cannot provide the reserved vehicle class, it may offer an alternative vehicle (hereinafter referred to as "alternative rental car").
2. If the renter accepts the alternative, the Company shall provide it under the same rental conditions (except for vehicle class). If the alternative’s rental fee is higher than the reserved vehicle, the reserved fee shall apply; if lower, the alternative’s fee shall apply.
3. The renter may refuse the alternative and cancel the reservation.
4. If the Company cannot provide the reserved vehicle due to its own fault, the cancellation shall be governed by Article 4, Paragraph 4, and the Company shall refund the reservation deposit.
5. If the Company cannot provide the reserved vehicle due to reasons not attributable to it, the cancellation shall be governed by Article 4, Paragraph 5, and the Company shall refund the reservation deposit.

1. Neither the Company nor the renter shall make any claims against each other for canceled reservations or failed rental agreements, except as specified in Articles 4 and 5.
2. The renter shall not hold the Company liable for damages arising from the Company’s inability to provide a rental car or alternative due to natural disasters or other force majeure. The Company shall notify the renter immediately in such cases.

1. The renter may make reservations through travel agencies, partner companies, or other agents (hereinafter referred to as "agents") authorized by the Company to handle reservations.
2. If a reservation is made through an agent, changes or cancellations may only be requested through that agent’s business location.

Chapter 3 Rental

1. The renter and the Company shall conclude a rental agreement by specifying the rental conditions (Article 2, Paragraph 1) and the Company’s rental terms (including fares). This shall not apply if no vehicles are available or if the renter/driver falls under any of the categories in Article 9, Paragraphs 1 or 2.
2. Upon concluding the agreement, the renter shall pay the rental fee as specified in Article 11, Paragraph 1.
3. Pursuant to supervisory authority guidelines, the Company shall record the driver’s name, address, license type, and license number on the rental certificate (or attach a copy of the license). The renter must present the driver’s license (or a copy) at the time of agreement—if the renter is the driver, their own license; if not, the designated driver’s license.
4. The Company may require the renter/driver to submit identification documents (and copies) to verify identity.
5. The Company may request contact information (e.g., mobile phone number) for the renter/driver during the rental period.
6. The Company may require payment by credit card, cash, or other specified methods.

1. The Company shall not conclude a rental agreement if the renter or driver:
   (1) Fails to present a valid driver’s license or refuses to submit a copy when requested.
   (2) Is deemed intoxicated.
   (3) Shows signs of intoxication from drugs, stimulants, or similar substances.
   (4) Travels with a child under 6 years old without a child seat.
   (5) Is deemed a member/affiliate of a violent group, anti-social organization, or similar.
2. The Company may refuse to conclude an agreement if the renter or driver:
   (1) Differs from the driver specified in the reservation.
   (2) Has a history of unpaid rental fees.
   (3) Has engaged in conduct violating Article 17 in past rentals.
   (4) Has engaged in conduct violating Article 18, Paragraph 6 or Article 24, Paragraph 1 in past rentals (including with other companies).
   (5) Has a history of invalidating insurance due to violating rental or insurance terms.
   (6) Fails to meet conditions for specific vehicle classes (applies only to such classes).
   (7) Acts violently, makes unreasonable demands, or uses violent language toward Company staff.
   (8) Defames the Company or disrupts operations through slander, fraud, or threats.
   (9) Is deemed unsuitable for rental by the Company.
   (10) Fails to meet separately specified conditions.
3. If a reservation was already made under the above circumstances, it shall be canceled. If a cancellation fee was collected, the remaining deposit (after deducting the fee) shall be refunded.

1. The rental agreement shall take effect when the renter pays the rental fee and the Company delivers the vehicle. Any reservation fee or coupon value shall be credited toward the rental fee.
2. Delivery shall occur at the specified location and time in Article 2, Paragraph 1.

1. The rental fee is the sum of the following, payable upon concluding the agreement. The Company shall specify each amount and calculation basis in its fare list:
   (1) Basic fee
   (2) Special equipment fee
   (3) One-way fee
   (4) Fuel or charging fee
   (5) Dispatch fee
   (6) Other fees
2. The basic fee shall comply with rates reported to the local transportation authority.
3. Additional fees (e.g., extension fees, accident deductibles, downtime compensation, location change penalties) shall be settled upon return.
4. If fees are revised after reservation, the lower of the reserved rate or the current rate shall apply.
5. Rental fees shall be specified in separate rules.

1. The renter may change rental conditions (Article 8, Paragraph 1) after concluding the agreement without prior approval, unless otherwise specified.
2. The Company may refuse changes that disrupt operations, in which case the vehicle must be returned by the original end date.
3. Extensions shall retain all other conditions, with fees adjusted for the extended period.

1. The Company shall provide vehicles that have undergone regular inspections and necessary maintenance as required by the Road Transport Vehicle Act, Article 48.
2. The Company shall conduct daily inspections and maintenance (Road Transport Vehicle Act, Article 47-2) for all vehicles, including those from third-party agents (Article 35, Paragraph 1).
3. The renter/driver shall confirm the vehicle’s condition (exterior, accessories) using a specified checklist and verify no defects.
4. If defects are found during confirmation, the Company shall perform necessary repairs immediately.
5. The renter is responsible for properly installing child seats. The Company’s assistance with installation does not relieve the renter of this responsibility.

1. The Company shall issue a rental certificate (as specified by the local transportation authority) upon vehicle delivery.
2. The renter/driver must carry this certificate while using the vehicle.
3. Loss of the certificate must be reported to the Company immediately.
4. The certificate must be returned to the Company upon vehicle return.

Chapter 4 Usage

1. The renter/driver shall use and manage the vehicle with the care of a prudent manager from delivery until return (hereinafter referred to as "during use").
2. If the vehicle is damaged, stolen, or lost due to negligence in this duty, the renter shall compensate the Company for losses. Insurance shall not apply in such cases.

1. For illegal parking violations, the renter/driver shall report to the relevant police station, pay fines, and cover towing, storage, and recovery costs.
2. If notified of illegal parking by police, the Company may instruct the renter/driver to move/recover the vehicle and resolve the violation by the rental end date. The renter/driver must comply. The Company may recover the vehicle directly if necessary.
3. The Company may verify violation resolution (e.g., via notices, receipts) and require the renter/driver to sign a document acknowledging the violation.
4. The renter/driver agrees to the Company cooperating with police (e.g., submitting documents, including personal information) to enforce liability for parking violations.
5. If the Company pays fines or incurs costs due to the renter’s failure to comply, the renter shall reimburse:
   (1) Fine amount
   (2) Specified parking violation penalty
   (3) Search, towing, storage, and recovery costs
6. The Company may register the renter/driver’s details in the National Rental Car Association’s system if fines or fees remain unpaid.
7. If the renter/driver ignores instructions or refuses to sign acknowledgment, the Company may collect a specified penalty.
8. Registration in the association’s system shall be removed if all fees are paid.
9. If fines are later canceled or refunded, the Company shall refund the corresponding amount.
10. Registration shall be removed if fines are paid or the order is canceled.

Chapter 5 Return

1. The renter/driver shall return the vehicle to the specified location by the end of the rental period.
2. Failure to comply shall result in compensation for all Company losses.
3. Force majeure preventing return relieves the renter of liability, but immediate notification and compliance with Company instructions are required.

1. The vehicle shall be returned in the presence of the Company, in the same condition as delivered (excluding normal wear, battery depletion).
2. The renter/driver shall ensure no personal belongings remain in the vehicle. The Company is not liable for lost items after return.

1. If the return location is changed with approval, the renter shall pay any excess return transportation costs; no refund for lower costs.
2. Unauthorized return location changes incur a penalty: 200% of the required transportation costs.

1. Unsettled fees (e.g., excess usage, fuel) shall be paid upon return.
2. If fuel is not full upon return, the renter shall pay a fuel fee calculated per Company rules.

1. If the vehicle is not returned after the rental period or the renter is uncontactable, the Company may take legal action (e.g., criminal charges) and report to the National Rental Car Association.
2. The Company may contact the renter’s relatives/employers or use tracking systems to locate the vehicle.
3. The renter/driver shall compensate for losses, including recovery costs. The Company is not liable for items left in the vehicle.
4. The renter/driver consents to the Company repossessing the vehicle without prior approval, with no objections.

Chapter 6 Breakdowns, Accidents, and Theft

1. In an accident, the renter/driver shall stop driving, comply with legal requirements, and:
   (1) Immediately report to the Company and follow instructions.
   (2) Only repair the vehicle at Company-approved facilities.
   (3) Cooperate with Company/insurance investigations and submit documents promptly.
   (4) Obtain Company approval before settling with the other party.
2. The renter/driver is responsible for resolving the accident at their own cost.
3. The Company may advise on accident handling and assist in resolution.
4. The renter/driver consents to the use of black box data for:
   (1) Assessing driving behavior as needed.
   (2) Marketing analysis to improve services.
   (3) Compliance with legal/government requests.

1. The rental agreement terminates if the vehicle becomes unusable due to breakdown, accident, theft, etc. (hereinafter "breakdown, etc.").
2. The renter shall cover recovery/repair costs; no refund of paid fees. Unpaid fees (e.g., for extensions) remain due, unless the breakdown is due to Paragraph 3 or 5 reasons.
3. If the breakdown is due to a pre-existing defect, the renter may receive an alternative vehicle under Article 5, Paragraph 2.
4. If no alternative is provided/accepted, the Company shall refund all fees.
5. For breakdowns due to reasons beyond all parties’ control, the Company shall refund fees for the unused period.
6. Force majeure rendering the vehicle unusable terminates the agreement.
7. The renter shall pay fees for the period the vehicle was usable (no refund if fully paid).
8. The renter/driver may not claim damages for inability to use the vehicle beyond these terms.

Chapter 7 Compensation and Insurance

1. The renter/driver shall compensate the Company or third parties for damages caused during use, except for Company fault.
2. This includes compensation for downtime, damage, or contamination due to accidents, theft, or renter negligence, as specified in fare lists.

1. Insurance/coverage limits (including the Company’s compensation system) are:
   (1) Unlimited liability for bodily injury per person (including automobile liability insurance).
   (2) Unlimited property damage per accident (¥50,000 deductible).
   (3) Vehicle damage: up to market value (¥50,000 deductible; ¥100,000 for T4+, S-class, D-class, K-class, A-class, C-class, M-class vehicles).
   (4) Up to ¥30 million for personal injury per person (requires police report and medical treatment).
   Other terms follow the Company’s insurance policy.
   2. Insurance/coverage is invalid for cases excluded by policy terms.
   3. Damages exceeding coverage limits or excluded by insurance shall be borne by the renter/driver, except for losses from designated severe disasters (per the Act on Special Financial Measures for Severe Disasters) or similar natural disasters, unless caused by the renter’s intentional or gross negligence.
   4. The renter/driver shall reimburse the Company for any amounts paid on their behalf.
   5. Insurance premiums and compensation system fees are included in the rental fee.
   6. Insurance is invalid for: unreported accidents, violations of Article 9 (1)-(5), (2)(1), or Article 17 (1)-(12), and accidents during unauthorized extensions.

2. Chapter 8 Termination of Rental Agreement

   Article 31 (Termination by Company)
   The Company may terminate the agreement immediately and demand vehicle return without notice if the renter/driver:
   (1) Violates these terms.
   (2) Causes an accident, damage, or breakdown due to negligence.
   (3) Falls under Article 9, Paragraph 1.
   No refund of paid fees; unpaid fees (e.g., for extensions) remain due.
   Article 32 (Termination by Mutual Consent)
   1. The renter may terminate the agreement by returning the vehicle and paying a cancellation fee. The Company shall refund fees for the unused period, minus the cancellation fee.
   2. Cancellation fee = 50% of (total rental fee for agreed period – fee for used period).

3. Chapter 9 Personal Information

   Article 33 (Purpose of Personal Information Use)
   The Company collects/uses personal information for:
   (1) Fulfilling legal obligations (e.g., preparing rental certificates under the Road Transport Act).
   (2) Notifying renters of products, services, or events via mail, email, etc.
   (3) Identity verification and rental approval.
   (4) Conducting surveys to improve products/services.
   (5) Aggregating/analyzing data into anonymized statistics.
   (6) Providing to group companies/partners (address, name, date of birth, phone number, transaction details); opt-out available.
   2. Additional purposes for data collection shall be specified in advance.
4. Article 34 (Consent to Information Registration/Use)
   The renter/driver consents to their personal information (name, date of birth, license number) being registered in the National Rental Car Association’s system for up to 7 years, and used by the association and member companies for rental screenings, if:
   (1) The Company receives unpaid parking fines under the Road Traffic Act.
   (2) The renter fails to pay all parking violation-related fees (Article 18, Paragraph 5).
   (3) The vehicle is deemed unrecovered (Article 24, Paragraph 1).

   Chapter 10 Miscellaneous Provisions

   Article 35 (Agency Rental)
   If the Company cannot provide the requested vehicle, it may rent from a third-party provider (with the renter’s consent) under conditions ensuring:
   (1) The Company’s terms apply if more favorable than the provider’s.
   (2) A special rental certificate is used.
   (3) The provider’s terms are attached.
   2. The third-party provider’s terms apply for such rentals.
   3. The rental certificate shall follow the provider’s or the Company’s special format.
   4. The Company shall assist with repairs/issues for agent-rented vehicles.
   Article 36 (Setoff)
   The Company may offset any monetary claims against the renter/driver with their claims against the Company at any time.
   Article 37 (Consumption Tax)
   The renter/driver shall pay consumption tax (including local tax) on transactions under these terms.
   Article 38 (Late Payment Penalty)
   A 14.6% annual penalty applies to delayed payments by either party.
   Article 39 (Rules)
   1. The Company may establish separate rules with equal force to these terms.
   2. Rules and revisions shall be posted at branches and included in brochures/fare lists.
5. Article 40 (Priority of Korean Terms)
   In case of discrepancies between the Korean and English versions, the Korean version shall prevail.
   Article 41 (Agreed Jurisdiction)
   Disputes shall be resolved by the district court or summary court with jurisdiction over the Company’s head office, branch, or location.

• Free cancellation for cancellations made more than 3 days in advance.
• 50% of the total amount for cancellations made 72 to 24 hours in advance.
• 100% of the total amount for cancellations made within 24 hours.

• A vehicle deposit of $200 may be required when renting a car.

1. Driver Eligibility: Drivers must be at least 25 years old, with a driver’s license held for 3+ years and 3+ years of driving experience. If an accident is caused by a driver who does not meet these requirements, insurance benefits will not apply.
2. Exclusions from Insurance Coverage:
   • Single-vehicle accidents
   • Damage to glass, tires, wheels, engine, transmission, lost car keys
   • Damage from natural disasters
   • Damage to soft tops, interior parts, or vehicle-attached accessories
   • Vehicle theft
   • Accidents caused by individuals not specified in the rental agreement
   • Accidents occurring while driving under the influence of alcohol, drugs, or narcotics
   • Accidents occurring off-road (e.g., Ritidian, Tanguisson Beach, jungles, beach areas, etc.)
3. The renter must report all accidents to KD immediately. For both ZDW and CDW insurance, coverage will not apply if the vehicle is returned without a police accident report. Additionally, the renter must submit all costs, evidence, and documents requested by us for accident processing (including a $30 accident report fee).
4. Insurance Coverage for Accidents: Insurance applies to only one accident (i.e., only the first reported accident during the rental period is covered). If the vehicle is returned early due to damage or breakdown caused by the driver’s negligence, no replacement vehicle will be provided, and the contract will be terminated. Repairs for accidents must be conducted exclusively at repair shops designated by our company.
5. Loss or Damage to Vehicle Keys: A fee of $350+ for standard keys or $500+ for smart keys will be charged, plus a service call fee of $50–$100.
6. Service Calls During Rental: If a staff visit is required due to issues such as lockouts, lost keys, flat tires, or dead batteries, a service fee will apply ($50 for Tumon area, $100 for northern/southern regions). Towing and rescue costs will be borne by the renter.
7. The renter is responsible for all traffic violations, parking fines, penalties, and towing fees incurred during the rental period.
8. The vehicle must be returned in the same condition as when received. A detailed cleaning fee of $200+ will be charged if excessive contamination—such as sand ingress, cigarette odors, stained seats, or returns in a wet state—requires deep cleaning.
9. KD Rent-a-Car is not liable for any lost items after the vehicle is returned.